This agreement was last updated on February 24, 2017.

Ashbury SatCom Ltd (“us”, “we”, or “our”) operates trustythinclients.co.uk (the “Site”). By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgement and agreement of the modified terms and conditions.

Delivery/Service Policy

Orders placed on our website are usually dispatched within 72 hours, via either courier or postal service, and usually delivered within 7 days days maximum. You will provided with a tracking number for your parcel the moment we have dispatched your goods.

Refund/Returns Policy

Should you for whatever reason decide the goods you purchased is not suitable for your needs, we will happily give you a full refund on the hardware – on condition it is returned to us in original, as-new, sellable condition – complete with all accessories and packaging.

All our thin clients are sold with a 3 year warranty, with the exception of all-in-one models which come with a 1 year warranty. For goods that arrive faulty ‘out-of-box’ we have a no-fuss swap-out policy: simply notify us of the failure , return the item to us, and we will swap it out with a brand new one right away.

Should you experience a failure more than 2 weeks after your initial purchase, but within your 1 year warranty term, we will swap your item out right away with one of similar condition, eliminating the need to wait to have goods repaired under warranty.

We do not do refunds on services at all.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

Privacy

Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement.

Limitation of Warranties

By using our website and any related services, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

i) the use of our Resources will meet your needs or requirements.

ii) the use of our Resources will be uninterrupted, timely, secure or free from errors.

iii) the information obtained by using our Resources will be accurate or reliable, and

iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that you shall not have any claim against us whatsoever for the use of our website, products and/or services. Ashbury SatCom Ltd will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, expiration, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights/Trademarks

Atrust products are manufactured by Atrust Corporation from Taiwan, who own the Atrust brand, and of which trustythinclients.co.uk is a reseller. Aside from references to the Atrust brand. all content and materials available on our websites, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Ashbury SatCom Ltd, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Ashbury SatCom Ltd.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

This website is controlled by Ashbury SatCom Ltd. It can be accessed by most countries around the world. By accessing our website, you agree that the statutes and laws of our state, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts United Kingdom. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Guarantee

Unless otherwise expressed, Ashbury SatCom Ltd expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.

Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us via the contact-us page of our website.